Refund policy
All the sewing tutorials and patterns on my website are handmade by me, Paola Manarolla ©
Due to the Digital nature of my sewing tutorials and patterns, because they are delivered through online download, I cannot accept Returns nor Refunds. Also I cannot accept returns on gift cards.
However I care for your satisfaction:
- if there is any difficulty in downloading your purchase,
- if you have doubts about the tutorial or pattern,
- if you see anything that is not clear enough or any error,
Please send me an email at info@butterflygarments.shop or Contact me to have my help to resolve the situation.
Also, I have a specific section called Patterns Revisions, where I update my patterns in case there is a mistake, or if I choose to change part of the style or shape or anything else.
If you bought one of my Costumes, or Corsets through my Etsy Store please read the store policy and contact me there through your Etsy account.